Any engagement or wedding band purchased at Venus Jewelers is covered for a lifetime as long as your ring is registered, inspected, and maintained every six months by Venus Jewelers.
Please note that this special warranty does not include or cover the center diamond in any engagement ring. Although diamonds are the hardest substance on earth, it is still possible to break or chip a diamond if struck with enough force at the right angle.
We pledge to cover maintenance including:
- diamond replacement of lost stones up to .20ctw
- side diamond prong retipping
- yearly polish and refinishing for scratches
- rhodium for white gold
- one free resizing (up to one size up or one size down)
- unlimited tightening of stones.
Depending on the result of your inspection, a recommendation for maintenance or repair may be made, which may require additional time in the shop. Polish and rhodium will require a minimum 24 to 48 hour turnaround time. Any additional work may require more time.
This warranty is valid for all engagement rings purchased after 1/1/2019. This service does not cover the loss or damage of the center diamond, theft, mysterious disappearance, or loss or damage other than that incurred in normal wear and is non-transferrable. We recommend insuring your jewelry which covers loss/breakage to the center diamond, as well as loss or theft of the ring as a whole. Click here for full details, and terms and conditions on our Bridal Lifetime Warranty.
To register your engagement ring or wedding band, click here.
For any further questions or to take advantage of our lifetime warranty on an engagement ring or wedding band purchased from us, please contact us at 732-247-4454 or email@example.com.