30 DAY BRIDAL RETURNS
If for any reason you are not completely satisfied with your bridal purchase you may return it within 30 days of the pickup date for a full refund or an exchange. To be accepted, all items must be unworn, and free from any damage. The original documents or grading report, must accompany your return or the cost of replacing those documents will be deducted from your return.
All refunds (except cash payments) will be given in the same manner as originally purchased. Credits will be issued within 2-3 business days from the acceptance of the return. All cash payments will be refunded by a check that will be mailed within fifteen (15) business days. Refund checks will be sent to the name and address of original purchaser.
Due to their custom nature, we cannot accept returns on the following: designer engagement rings, designer wedding bands, special size accommodations, and custom made items. Custom orders may only be canceled within 3 business days of being placed (Deposits/Payments after 4 days are non-refundable). If you are unsure or have questions about a particular item, please call us at 732-247-4454.
THE FOLLOWING REASONS WILL VOID THE 30-DAY RETURN POLICY:
- Resized or altered from original state
- Any special orders
- Any crown changes
- Custom-made designs
- Engraved items